athens platinum

Frequently Asked Questions

In this section you will find answers to the most frequently asked questions by our visitors. If you have any other questions, do not hesitate to contact us at info@athensplatinum.com.

For admission to the unit, please bring the following with you:
- Photocopy of your Identity Card (ID), Tax Registration Number (AFM), Social Security Number (AMKA), and your residential address.
- Guarantor details.
For admission from a hospital:
- Written medical information regarding the guest's current health status, as well as their medical history, prior to admission.
- Your personal belongings and clothing.
Important note: Please avoid bringing valuables into the unit.

Of course you can. Getting to know the premises is very important and is recommended before admission. The visit enables both the guest and their loved ones to become familiar with the environment, facilities and our staff. They also learn about the services provided and the daily schedule of the facility.
To better plan your visit, please contact us to set up a suitable appointment. We will be happy to welcome you and answer any questions you may have

You can visit your relative every day, as well as on weekends, during visiting hours, from 12:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m. The unit remains open for visits during this time period.

The guest can stay in the unit either for a specific period of time (e.g. a few months), or indefinitely. The minimum length of stay is one (1) month.

Yes, you can take the guest home for a few days, if their condition allows it. For psychological reasons, it is considered positive for the guest to leave the unit for a few days.

The guest should bring with them nightgowns/pajamas, everyday clothes and comfortable shoes, enough to cover their needs during their stay. They may also bring with them favorite items that will help them during the adjustment period.

The guest has the right to permanently leave the unit whenever he/she wishes, provided that he/she gives 10 days notice. ___________

No. The Center's staff will do it without you having to travel. You will only pay your participation fee as you have done until now.

Supportive therapeutic exercise is included in the accommodation package and forms part of the daily care programme designed to help maintain mobility, strength, and overall wellbeing. For specialised physiotherapy and hydrotherapy services, guests have access to Physio Platinum, an independent physiotherapy and hydrotherapy centre located within the same premises. Physiotherapy and hydrotherapy sessions are not included in the accommodation fee and are provided following an individual assessment and according to each guest’s specific needs. For further information, please visit the Hydrotherapy & Physiotherapy Centre page or contact our administration office.

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